Recent Posts

Cleaning house and chemical precautions

4/3/2020 (Permalink)

Cleaning the house is a normal necessary everyday task done on a regular basis. Some people clean certain parts of their house on certain days and some people clean it all at once over the weekend. Due to this pandemic it has been recommended that all high touch surfaces be cleaned which includes table tops, counter tops, switch plates, handrails, door knobs, cabinet handles, appliance handles, remote controls, toilet handles, faucets, computer keyboards, computer mouse and any other surface in your home that might be high touch.

There are various cleaning products used to clean homes due to different surfaces and which is safe to use on each surface. Some of your choices are from bleach, vinegar, ammonia and even isopropyl alcohol for sanitizing. Using these chemicals separately is ideal because mixing one chemical with another can result in breathing difficulties and even death. Here are some examples:

  • Ammonia and bleach mixed create a dangerous and deadly chlorine gas.
  • Bleach and vinegar mixed also create a dangerous and deadly chlorine gas.
  • Hydrogen peroxide and vinegar mixed creates peracetic acid or corrosive acid.
  • Isopropyl Alcohol and bleach mixed creates dangerous and deadly chloroform and hydrochloric acid.
  • Bleach and toilet bowl cleaner (containing sodium bisulfate) mixed creates dangerous toxic fumes .

If you are unsure about using chemicals together, do not combine them and use one at a time. There is a lot of cleaning and sanitizing happening now. Cleaning is being done on a more regular basis now due to the pandemic. The need to keep our homes free of any harmful pathogens is a must, to prevent ourselves or our family members from getting sick. You can also reach out to us at SERVPRO of White Plains and New Rochelle and let us clean for you. We do offer deep cleans and proactive cleans to help get rid of nasty germs in your home. We want you and your family to stay safe and healthy.

Fish don`t fry in the kitchen, beans don`t burn on the grill

4/2/2020 (Permalink)

Working and schooling from home has become the new normal for the time being and family is home all day long during this pandemic. What do you do for meals with restaurants and cafes shutting down their seating areas and only having delivery or take-out? Do you take a chance and go pick your food up or do you have someone bring it to you? Do you cook at home for all your meals to keep your family safe? If you have your home stocked well with food and are cooking on a regular basis cooking safety is important. Here are some tips to prevent kitchen fires:

  • Keep appliances clean,serviced and in good working condition. Make sure toaster ovens are free of food debris and cleaned regularly. Clean stove tops after each use and also make sure ovens are also cleaned on a regular basis. Check electrical cords to make sure the cords are not frayed or exposing any wires and if they are , stop using the appliance immediately. Replace any compromised appliance immediately or as soon as possible.
  • Install a smoke detector in a room next to the kitchen. You do not want to have a smoke detector going off every time you cook. If your dining room is open and connected to your kitchen, place a smoke detector in the dining room area.
  • Do not use metal in the microwave.
  • Be careful to not overfill pots with water or pans oil. Pots over flowed with boiled water can create build up on the stove top. Grease splatter can cause fires also. Clean up stove tops as soon as cooking is done.
  • Tie up long hair and roll up loose sleeves it only takes a few seconds for hair or fabric to catch fire.
  • Do not leave cooking food unattended. If you are cooking in oil it is especially important to keep an eye on it. If you have to leave the kitchen or house while cooking for any reason such as keeping an eye on children or pets, turn off the stove or oven .
  • Dish towels , pot holders and paper towels should be kept away from stove tops just in case a burner is left on accidentally or it has not cooled down enough.
  • Keep pot and pan handles turned inward and not outward where they can be bumped or knocked over.

Stay safe at home during these trying times and if you need us for any water, fire, mold or proactive clean, we are here 24/7. We are in this together.

Spring has sprung but the lawn has sprung a leak

3/23/2020 (Permalink)

Spring started on the 19th of March but that would be hard to believe with the cold temps and snow falling today. The good news is by the end of the week temperatures will be close to 60 degrees and it will feel more spring like. With the spring-like temperatures yard work such as gardening and lawn care can be done to break up the monotony of being home.

Lawn maintenance is paramount to have a beautiful lawn and garden. Fertilizing the lawn and gardens will help provide nutrients that may be missing. Proper watering and irrigation combined are necessary to achieve lush gardens and lawns. One way to maintain proper watering is through an automatic sprinkler system. Sometimes those watering systems do not perform properly and we have had a few basement flood calls due to leaking or malfunctioning sprinkler systems. Here are some tips to keep your home dry and your lawn green.

  • Before shutting the sprinkler system down for the winter time, blow out the sprinkler lines with compressed air to prevent freezing of the lines.
  • In the spring before turning the sprinkler system on, contact a professional service. They have the equipment, knowledge and experience in case there is a leak.
  • During the start up in the spring have the professional check the connections and valves for leaks and sprinkler heads that may not be operating properly.
  • About 3 months after start up have a professional service come out and check your system again to check sprinkler head alignment and to do a check to make sure it is functioning properly.
  • If you do have water entering your basement and it appears that there is no known source, turn off your sprinkler system until the source of water intrusion can be found.

If you do have the unfortunate event of having a flooded basement , call us here at SERVPRO of White Plains and New Rochelle 24 hours a day, 7 days a week. Our technicians have experience and are trained to handle any and all water intrusion events.

Practice fire safety

3/18/2020 (Permalink)

Social distancing and the threat of serious illness due to this pandemic has closed schools and workplaces. Homes have become classrooms and home offices.The whole family at home can be stressful and children get bored quickly. One way to break up the monotony would be to get the whole family together to go over your home fire plan.

Going over your fire plan can be checking smoke detectors, making sure they are operational and changing batteries if necessary. It would also be a good time to install smoke detectors if you have not already. Assign the kids to test fire detectors and change the batteries when needed. Check all fire extinguishers in your home and review with the family how to use one. Using the P.A.S.S. method can be an easy way to remember how to use an extinguisher.

  1. P. Pull pin at the top of the extinguisher.
  1. A. Aim the nozzle at the base of the flames and keep it low.
  1. S. Squeeze the trigger to discharge the extinguishing agent.
  1. S. Sweep the nozzle side to side aiming at the base of the fire.

If the fire becomes too large and it can not be controlled or you do not know how to handle it, exit safely and immediately. Your life and the lives of your family members are more important than possessions.

Another important part of the home fire plan would be the home fire escape plan. Review with all family members the plan to get out of the home safely in case of a fire. You and your family should come up with a plan to get out of the home in 2-minutes or less. Here are some tips to create a home fire safety plan.

  1. Everyone in the home should know 2 different ways to get out of every room and the home.
  1. Stay low when exiting because smoke is dangerous.
  1. Have a meeting place established outside the home and out of harms way. Call 911 as soon as possible without risking your safety.
  1. Do not go back in the home for people, pets or belongings.
  1. You may have less than two minutes to get out of your home once a fire begins.
  1. Practice your escape plan multiple times throughout the year.

Having these plans in place will help keep you and your family safe.If you do have a fire event reach out to us here at SERVPRO of White Plains and New Rochelle. We have the necessary training and experience to get your home back to “Like it never even happened.”

We are cleaning experts

3/16/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs deep cleaning services, call the experts today –  SERVPRO of White Plains and New Rochelle  at 914-684-1560

Tornadoes and damaging storms

3/5/2020 (Permalink)

We have all watched the news or listened to the radio as the news unfolded about the tornado in Tennessee. The horrific damage that occurred and the loss of life is devastating. Our area had a tornado on July 13th, 2006 that affected Westchester county and cut a 20 mile path into Connecticut. With wind speeds up to 150mph the F2 tornado flipped cars, damaged roofs and ripped out walls of warehouse buildings. Luckily there were no serious injuries reported and the damage was mostly property. If a tornado would strike Rye, Rye Brook, Larchmont,White Plains, New Rochelle, Purchase, Mamaroneck or Port Chester would you know what to do?

One of the interviews on the news showed a resident who had heard the tornado warning and immediately grabbed his young child and ran to the basement. As the father was running down the stairs he looked back because of the noise and saw the roof of their home being ripped off. His quick action and knowing what to do ultimately saved his and his child's life. Would you know what to do in case of a tornado warning?

  1. Seek shelter immediately. Find shelter in your basement. Stay away from any windows, shelves that might fall on you or under any heavy appliance upstairs that might fall through the floor. Cover your head. 
  2.  Get off the road or out of your mobile home.Do not hide beneath an underpass because it becomes a wind tunnel as the high winds are squeezed through a smaller space and projectiles can cause bodily harm or death. Find a ditch and lay as flat as possible until it passes. Cover your head.
  3. If your home does not have a basement, find a central location that does not have windows such as a bathroom and crotch down covering your head.

Tornadoes move quickly and when a warning is issued it means one is on the ground and safety measures have to be taken immediately. Unlike hurricanes which we normally have advanced warning before they make landfall, tornadoes are deadlier because of their unpredictable nature and their voracious appetite.

If you have storm damage, SERVPRO of White Plains and New Rochelle has the experience and certification to handle water damage, fire and smoke damage. We also have a rebuild department to help get your home back to prestorm shape.

Cold, Freezing,Warm and Freezing again...

2/28/2020 (Permalink)

Spring is under a month away but this current weather would make it seem like spring is already here. According to the Farmers Almanac, spring will be off to a slow start with winter lingering close to April. Until April there will be occasional wet snow and unseasonably chilly weather. Keep those shovels, rain boots and a bag of rock salt out and ready to go just in case.

These temperatures are fluctuating from freezing to mild and precipitation from snow to rain. These conditions can wreak havoc on your vulnerable pipes in your home. When the freezing temperatures happen over a few days followed by a quick warm up,pipe breaks occur more often. What can you do if you find a frozen pipe? Here is a list of some tips to help you keep your water pipes flowing.

1. Open up the faucet to allow the water to flow out once it begins to thaw..

2. Apply heat to the area of the pipe that is frozen. Use a blow dryer or some electrical heat tape to slowly thaw out the frozen pipe. You can also use both of them together. Do not use a propane torch or any other open flame device to thaw pipes out. Pipes need to thaw slowly and the open flame also poses a fire hazard.

3. Keep applying heat until the water returns back to a normal flow.

4. Check the other faucets in your home to make sure they are not frozen. If you find them frozen repeat the steps above.

After these steps have been taken you should have free flowing water in your faucets, if you do not, call a professional in to resolve it. If you have a pipe break in your home which results in causing flooding, call us here at SERVPRO of White Plains and New Rochelle. We service White Plains, New Rochelle, Rye, Rye Brook, Larchmont, Purchase, Port Chester, Harrison, Pelham and surrounding areas. We are here 24 hours a day ,7 days a week and 365 days including holidays.

Spring is on the way

2/24/2020 (Permalink)

Spring is a month away and it will be time to travel to vacation homes and beaches. If your vacation homes were closed up for the winter and hardly being used, a spring cleaning might be in order. What do you do if you arrive there and you have a water leak, a broken water or sewage pipe? After calling a plumber and repairing the leak, call us here at SERVPRO of White Plains and New Rochelle. We can handle and have the experience to clean up pipe breaks, water damages, water losses of any kind as well as sewage backups. We also handle mold remediation, fire damage and fire restoration. Our rebuild department is also available for rebuilding any type of water, fire or mold damage that has occurred.

If your vacation home is not in the Rye, Rye Brook, New Rochelle, Larchmont, Port Chester, Mamaroneck, Harrison, Purchase or Pelham, SERVPRO has 1700 franchises located throughout the country and we can service your home or vacation home. In case of a major storm or disaster SERVPRO and it's franchises are able to mobilize and work in conjunction to make sure your home, neighborhood and event town get back to “Like it never even happened.”

We handle it so you don't have to.

2/14/2020 (Permalink)

Running a home or business can be stressful. The day to day tasks that need to be done to keep home and business running can be daunting and tiring. The last thing that you need is a sewage back-up, toilet overflow, pipe break, fire or even mold. SERVPRO of White Plains and New Rochelle is the assurance you need to keep these issues from being overwhelming.

Our techs are IICRC certified and have years of experience dealing with the issues of flooding, sewage back ups , fire and even mold .The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries.The training received by our techs allows us to handle all of the unpleasant and difficult parts of a sewage clean-up, pipe break , fire or mold remediation. These tasks are handled in an experienced , timely and professional manner.

We work hand in hand with your home or business insurance and will work hard to get your home or business back to “Like it never even happened.” If your Rye, Larchmont, Harrison, White Plains, New Rochelle, Purchase, Port Chester, Rye Brook or Pelham home or business has been affected by any of these issues, SERVPRO of White Plains and New Rochelle is here 24 hours a day 7 days a week, call us anytime.

Cold SNAP!

2/14/2020 (Permalink)

The weather has swung back to a cold snap here in White Plains and New Rochelle. Today's temperature will not rise above freezing. Overnight the temperature will drop to the low teens and Saturday`s temps will remain below freezing as well. Sunday we will rise above freezing for the first time since Thursday. The higher than normal temperatures have made us a little too comfortable and checking to make sure your vulnerable water pipes and faucets are protected from freezing is vital. Here are some quick tips to prevent a broken pipe in your home.

  1. Leave the water drip or a small trickle running from faucets that are connected to at risk water lines. This will keep them from completely freezing.
  1. Make sure your heat thermostat is staying at a regular temperature and not fluctuating. Nest thermostats have an eco setting for when no one is home. I have recently had one installed and during one of our cold spells this year I checked the temperature of my home while I was working. It was a good call, my Nest had an eco temp of 40 degrees Fahrenheit when I was not home. That is way too cold and my home was more vulnerable to a pipe break because of it. I have adjusted the eco temp to 60 degrees Fahrenheit since then and all is well.
  1. Open kitchen cabinets under the sink and in bathrooms to allow warm air to circulate around them. This will prevent freezing as well.
  1. If a room still feels chilly during a cold spell consider using a portable heater temporarily for that room to raise the temperature to a warmer temperature.

Stay warm for the next 2 days and if you do have any issues with pipes freezing and breaking remember SERVPRO of White Plains and New Rochelle is here 24 hours a day, 7 days a week and that includes weekends. Call us anytime.