Recent Posts

Clean your rain gutters.

12/3/2019 (Permalink)

The snow storm predictions and dusting of snow we did receive this last round of weather is a gentle reminder that the temperatures will be moving to the much colder side within the next month or so. Now is a good time to make sure your rain gutters are free of leaves and debris. The small amount of snow we received will be melting and draining from rooftops and back to the ground . The water draining away needs a clear path free of obstruction and away from the foundations of the home.

An obstructed or blocked rain gutter can create issues to your home and its foundation. If there is a heavy rain storm and the rain gutters are blocked the gutter will overflow and drain along the side of the house into the ground and seep down to the foundation. Freezing temperatures would allow that water to freeze and possibly crack your foundation. There is also the chance that a clogged gutter will freeze and begin to work its way under the overhang of your roof subsequently damaging your roof and during the thawing out process there would be water leaking into your home from the ice dam thawing out. A great way to prevent this from occurring is to have your gutters cleaned on a regular basis. Have your gutters cleaned at least twice a year or if you have many trees around your home , you will need to clean them more often.

Cleaning rain gutters on your home can be an arduous task and if you are not comfortable on a ladder I would recommend having a professional come in a clean the rain gutters for you. According to HomeAdvisor.com the average cost of gutter cleaning is $156 . Single-story homes may cost between $70 and $200. Two-story homes range between $90 and $225 per job. Three or more stories may cost an additional $75 to $200 per service. The service can definitely get a little pricey but is necessary to reduce and prevent damage to your home.

SERVPRO of White Plains and New Rochelle is here 24 hours a day, 7 days a week, 365 days a year for all your water mitigation, fire and soot cleanup, mold remediation and rebuild needs . Call us anytime day or night.

Candle Safety Tips

11/27/2019 (Permalink)

The holiday season is approaching us quickly and a good reminder for the season is candle safety. There is no denying that the ambiance that lit candles creates is beautiful and serene. The Christmas scene with candles lit, snow falling outside of the window and a fireplace aglow sets the seasonal mood just right. I can hear Christmas carols playing in the background with just the thought of that scene but if the candles are not handled properly with care the scene can be much more detrimental.

According to the National Fire Protection Association from 2012 -2016 , U.S. fire departments responded to an estimated 8,200 home structure fires that were started by candles per year. These fires caused an annual average of 80 deaths, 770 injuries and $264 million in direct property damage. Here are some tips on candle safety:

  1. Use flame-less candles in your home. They create the same light without the dangers of candles. They are also great for homes with pets and children.
  2. Blow out candles before leaving a room or going to bed.
  3. Do not burn candles on plates or surfaces that could burn,break or shatter. Keep the candle in the glass container to burn.
  4. Cut the candle wick to ¼ in before lighting
  5. Keep wax pool free of any debris such as matchsticks to prevent flaring up
  6. Keep candles at least 12 inches from anything flammable.

With these helpful tips your home should be much safer and if you do have the unfortunate event of a fire please call us here at SERVPRO of White Plains and New Rochelle. We have experienced technicians to help get your home back to pre-fire condition and “Like it never even happened.”

Do not burn the turkey!

11/22/2019 (Permalink)

The time is almost here when the stove tops and ovens will be blazing to cook turkeys, mashed potatoes, yams and an array of pies and desserts. Homes will be prepared to receive family and friends for a feast of gratitude for all we have given and received this past year. While preparing homes and meals for this celebration please be mindful of the food being prepared in the kitchen. Cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. Here are a few tips to help avoid a fire this holiday season:

  1. Make sure you are well rested and not sleepy. If you have consumed alcohol do not use the stove or oven. Enjoy that glass of wine with the meal after the food has been cooked.
  1. While frying, grilling, boiling and broiling food stay in the kitchen to monitor the food. All it takes is a small amount of grease to flare up into a larger out of control fire or a boiling pot to boil completely out and burn the food inside.
  1. Always use a timer while baking,simmering or roasting food. Keep your smartphone timers set to remind you at this busy time to check multiple foods cooking at once.
  1. Keep all flammable objects away from hot cooking surfaces or open flames.

Following these precautions will help to avoid a fire from occurring but in case a fire does happen, here are some tips to help:

  1. If you do not know how to put the fire out , leave right away and make sure doors are closed behind you to help contain the fire.
  1. Call 9-1-1 or the local emergency number as soon as you are safe.
  1. If fighting the fire is an option , make sure others are getting out and you are able to get out quickly too. Leave yourself an out.
  1. If you are cooking with grease , have a lid nearby that will completely cover the cooking pan you are using . If a small grease fire happens, slide the lid over top of the pan it is in and turn off the heat source. Do not remove the lid until the pan has completely cooled down and the fire is out.

If you do happen to have a fire in your home this holiday season call us here at SERVPRO of White Plains and New Rochelle. We have years of experience and trained technicians to get your home back to "Like it never even happened".

Flu Free Turkey

11/21/2019 (Permalink)

In the United States , flu season occurs in the fall and winter. The influenza virus does circulate year round and most of the time peak flu activity falls between December and February but occasionally lasts into the month of May states the CDC.

. Did you know that the flu virus can remain viable on surfaces for up to 48 hours? Cleaning surfaces and objects that are frequently touched minimizes the likelihood of contracting the flu virus when you touch an infected surface. With the holiday season approaching quickly and families preparing for travel and quality time with one another, now is the time to step up normal cleaning processes and call us here at SERVPRO of White Plains and New Rochelle

As an emergency response company, we understand the hidden danger of contaminated surfaces in a workplace or home. This time of year, the flu virus can be a hidden danger at home, at work and in the community. It is a serious illness and we want our friends and neighbors to take it seriously.

So before your family and friends arrive from out of town call us here at SERVPRO of White Plains and New Rochelle to deep clean your home or business. Here at SERVPRO of White Plains we are experts in cleaning and sanitizing building materials, surfaces and contents after fire, water, or natural disasters. We are open year round and are able to deep clean after your holiday guests leave.

Reconstruction Department

10/9/2019 (Permalink)

We here at SERVPRO of White Plains & New Rochelle, offer a full Reconstruction department for all projects with interior construction.  Any and all kinds of mitigation work to be performed should be done in such concept to make reconstruction efforts as swift as possible.  If a restoration business is solely geared towards demolition, though never sees nor learns the reconstruction process, the demolition workers could ultimately make each reconstruction project very difficult without knowing better.  If we remove drywall and plaster, we do so in a fashion to make it easy for separate crews to reconstruct the walls and ceilings with a professional paint job to follow. Here at SERVPRO of White Plains & New Rochelle all of our Mitigation managers have much reconstruction knowledge, and do not perform demolition without the know-how plan to reconstruct any materials taken out.

Before performing 25K worth of mitigation work SERVPRO has the experience to detail and negotiate with adjuster to classify the scope of work as necessary and just.  Insurance adjusters do the same work as our managers here at SERVPRO, yet they handle many more jobs each since they have no crews to oversee and manage. Being well professed in their craft, insurance claims can sometimes be a tough battle to work through alone, without having much knowledge related to the claims process as far as the insured’s options, coverage, and most of all negotiations.  Many people think water will dissipate through materials and cause no harm, but do not realize how necessary it is for removing non-salvageable materials, drying equipment, containment, decontamination, determining quantity of flooring layers, asbestos and lead testing, and last but not least the importance of experience to know what can and cannot be saved to better serve the customer and keep claim costs down.  When a claim is not covered that does not mean it is permanent. Hence why it is important to have a mitigation professional determine the scope or work and it’s scientific necessity to save your property.

Clients can sometimes be confused by the terminology and process in our field, so to better clarify, there are three main parts to a claim.  The Cause, Mitigation, and Reconstruction are the stages which all have individual key importance in claims process. The Cause of loss, whether it be from: a broken pipe, back-up from drain, fire source, or mold source - is the factor that determines what shall or shall not be covered.  For instance, a flood in a basement with Cause of loss as ground water penetrating foundation wall in basement, would typically not be covered, unless an endorsement is specified in insurance policy. Meanwhile, a broken pipe in basement wall may appear as ground water, but you wouldn’t know unless able to find broken pipe by the aid of our moisture meter and experienced plumber.  The Mitigation is where all non-salvageable structural materials like drywall and flooring are removed only where necessary, and the remaining structure is dried by aid of drying equipment – dehumidifiers and air movers. Once all necessary demolition finished and remaining structure confirmed dry with no future damage possible by water remaining saturated, then it is time for the Reconstruction.  The last part is the Reconstruction, which is where we fully rebuild all removed materials in structure that were taken during mitigation. Reconstruction requires experienced and licensed professionals who understand the craft and know the best and safest way to repair the loss.

If a simple loss occurs, that is localized, mitigation is typically completed in under 7 days, unless factors present themselves which extend the time frame.  The reconstruction typically can take much longer, but if all costs are approved and negotiated beforehand, which we always do here at SERVPRO of White Plains & New Rochelle, then the rebuild process can be complete in a few weeks for a localized loss.  Before mitigation is complete, our rebuild department will usually have all necessary items in place to begin and approval of costs set so there is no waiting period due to us. That is not to say that a rebuild can take up to 6 months, which does happen.  But if there are no asbestos abatements, or hiccups in coverage, then we make every effort to reconstruct your home beautifully back to how is was prior or even better, to serve our motto and make it appear “Like it never even happened.”

If someone should need emergency services, mitigation, cleanup, mold remediation, mitigation reconstruction, separate reconstruction not due to a loss, or even project advice

Please call us at:   (914) 684-1560 or toll free at 800-967-6663

Open 24/7  - Typically onsite within 90 minutes  - Experience to make process seamless

September is National Preparedness Month

9/9/2019 (Permalink)

Burning flames covering the entire picture Fires happens quickly and unexpectedly. Prepare before disaster strikes.

No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or man made disasters can strike at any time and are largely unpredictable. SERVPRO of White Plains and New Rochelle reminds home and business owners in Rye, Harrison ,White Plains, New Rochelle, Mamaroneck , Larchmont, Rye Brook and surrounding areas that preparing in advance is the best thing you can do to help minimize a disaster’s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month.This is a time to create, or update, your plan for when disaster strikes. In the same way that people make ‘resolutions’ at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year .

Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month’s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly. Creating an emergency plan is straightforward.No matter what type of threats exist where you live or work – wildfires, flooding, hurricanes, tornadoes, or other natural or man made disasters – tools are available from FEMA (https://www.ready.gov) with guidelines for preparing emergency food, water, and medical supplies; planning for special needs; and creating communication and evacuation plans. These tools and others, like the SERVPRO READY app, also help you store essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app athttps://ready.SERVPRO.com/home/mobileapp.

Local business owners can take an additional preparedness step by designating SERVPRO of White Plains and New Rochelle as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app. The key to getting your life or business back on track is timely response after a disaster strikes. That’s why it’s important to take the time to record and store your information electronically, and then commit to a time – like National Preparedness Month – to review and update your records at least once each year. Remember, filing cabinets and their contents may be inaccessible or even destroyed in an emergency situation, so don’t depend on them to keep track of critical insurance, property, or contact information in the event of a disaster. Store your data electronically. If disaster strikes, you’ll have the information you need literally at your fingertips. SERVPRO of White Plains And New Rochelle specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers.

For more information on SERVPRO of White Plains and New Rochelle , please contact us at (914) 684-1560 or 800-967-6663. For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners. individual homeowners.

Tree Damage

6/11/2019 (Permalink)

The care and upkeep of the trees on your property is important to prevent property damage to your home or business. The initial spring clean up has been done for a few weeks now and taking a second look with a focus on the trees of your property is a good idea.

  • Look for broken or damaged tree limbs
  • Check to see that there is leaf growth on the branches
  • Does the tree look sturdy, is the tree leaning ?
  • Are there any hollow areas of the tree showing?

 If the trees on your property exhibiting multiple symptoms from the above list, calling in an arborist who is certified by the International Society of Arboriculture, to inspect affected trees is recommended. The certified arborist can inform you of the exact nature of your trees issue and help determine a plan of action. Whether it is removing affected branches or the entire tree , an arborist will know what plan of action to take.

 In case a tree does fall on your property and damages your home or business call us here at SERVPRO of White Plains and New Rochelle 24/7 . We will be able to extract any water that may have gotten into your home or business after the tree fall and we also offer boarding up and tarping services to cover any holes created by the fall. Boarding up and tarping your property will ensure that no outside weather affects the interior of your home or business and act as a deterrent to people not authorized to enter the property.

Tornado safety

5/30/2019 (Permalink)

Here in Harrison, NY where our office and shop is located, we have seen some severe storm warnings as well as tornado watches. South of us in Pennsylvania tornadoes have touched down in some areas creating major damage but luckily no loss of life. Are you prepared for a tornado? What do you do if you find out one is coming?

This day and age we are constantly connected to information worldwide, there will be an emergency alert from weather channels alerting us to incoming severe weather and possibly tornadoes. If the watch turns to a warning than that means a tornado has been spotted on the ground and you should:

  • Seek shelter immediately in a structure that is well-built.
  • Go to a basement or room central to the building ,preferably with no windows.
  • If you have to use the bathroom as a safe room , get into the tub and cover yourself with a mattress.
  • Avoid windows, outside walls and doors. Flying glass,collapsing walls and doors turning into flying projectiles can all cause serious bodily harm and even death.
  • If you are stuck outside on a road or highway, do NOT seek safety under an overpass. The overpass actually creates a wind tunnel with the churning debris and air increasing in speed and velocity as it moves under and around the overpass. Find a low lying area and lay flat covering your face and head.
  • If you are stuck in your vehicle, leave it running that way the airbags will deploy if necessary and buckle up. Tornadoes are fast and it is not advised to try and outrun one.

After the tornado has passed , assess the damage and call us. We serve White Plains, New Rochelle, Harrison, Rye, Rye Brook, Purchase, Mamaroneck, Larchmont, Port Chester and Pelham. SERVPRO of White Plains and New Rochelle has boarding up services, water extraction, pack-out services, fire and smoke clean up. We will work with your insurance company to ensure your home is returned to its pre storm state. “Like it never even happened.”

Memorial Day Weekend

5/24/2019 (Permalink)

 The Memorial Day holiday weekend is here and many local businesses will have Memorial Day sales this weekend and with people traveling, the influx of customers patronizing businesses could increase significantly. With the increase of customers patronizing establishments this weekend there is an increased chance of a water event whether it is increased use of the restroom facilities at rest stops or the increase water usage at local restaurants. The rise in  water usage can contribute to a water event that could threaten to affect business on this very busy holiday weekend.

  We have a proven track record of working in the community since 1996 to help you and your business get back on your feet as soon as possible to limit any more loss of revenue. SERVPRO of White Plains and New Rochelle is available 24 hours a day for your emergency water mitigation needs. We have staff on call around the clock since predicting a water event is impossible. That is why we stay ready and prepared for anything that may come our way.

 Here at SERVPRO of White Plains and New Rochelle we thank the military service members who gave their lives to protect the freedoms we have today.   

Thunder and lighting precautions

5/23/2019 (Permalink)

 According to the weather.gov website,lightning strikes the United States about 25 million times a year and kills an average of 47 people each year. Do you know some of the suggested safety measures to take in the event of lightning? What structures are safe to seek shelter ? What measures can you take to ensure your safety, your family's safety and even your pets? Here are some safety suggestions and guidelines to follow:

  • Do not use phones that are attached by cords, cell phones are safe alternatives.
  • Do not touch T.V`s ,computers or cords but you can use remote controls correctly.
  • Do not shower, wash your hands or do dishes. Avoid plumbing.
  • Do not lean on exterior doors or windows that might have metal components that connect the outside to the inside .
  • Do not use your balcony, carport, open garage areas ,porches and avoid lying on concrete flooring or leaning against concrete walls
  • Do not leave your dog outside in it`s dog house, a dog house is not safe shelter and if the doghouse is chained to a tree, there is even a higher risk to your pet. BRING YOUR PETS INSIDE DURING A SEVERE STORM.
  • Do not unplug your equipment during a storm. Typical surge protectors will not protect your equipment from a lightning strike.

 I guess grandma was right when she said get off the phone, do not shower and turn off the television when there would be a thunderstorm. I assumed she was being overprotective but she was right. Here at SERVPRO of White Plains and New Rochelle we want our community to stay safe and follow precautions. Personal belongings and property can be replaced , lives can not.