Recent Water Damage Posts

Prepare your Pipes!

12/5/2020 (Permalink)

Winter is an exciting time of year for many people around the world, as it brings the holidays and a sense of comfort and joy, but it can also bring plummeting temperatures. This poses a possible problem as frozen pipes can burst once temperatures rise in the spring, so it’s vital that homeowners begin to think about winterizing their properties. Keep reading to learn some helpful tips and tricks that will help prepare your homes for the cold days ahead:

  • The absolute best defense against pipe freezing is to buy specifically designed pipe insulation. If you do decide to insulate your pipes, make sure that you pay attention to pipes in unheated and interior areas of your home such as the attic and the garage. If you are unable to buy pipe insulation, you can make your own with duct tape and crumpled newspaper for a temporary fix. 
  • Make sure to inspect your home for any holes, cracks or openings and then seal them. This will stop any drafts from freezing the water systems in your home. 
  • If you plan on leaving your home at any time, make sure that the heat is on. However, the temperature doesn’t have to be as high as it would be if you were actually in the home, as anything over 55 degrees is optimal to keep your pipes safe. 
  • Make sure to keep your thermostat temperature consistent to avoid any sudden changes in the environment of your residence. 
  • Interestingly enough, opening your bathroom and kitchen cabinets periodically will allow warm air to circulate around the plumbing. If you are expecting a very cold night, try keep the cabinets open to keep pipes clear.  

However, even with taking the proper precautions, it is still possible that your pipes can burst. If you find yourself in that situation and are unable to handle it, give SERVPRO of White Plains & New Rochelle a call at 914-684-1560. We’re here for you 24 hours a day, 7 days a week.  

Autumn has arrived! You know what that means…

10/9/2020 (Permalink)

Fall is known for being a transitional part of the year. Leaves begin to change colors, the air becomes a little crisper, as a familiar chill surrounds you. However, all of these wonderful things also mean that water damage issues are also in flux. While you might not always think about it, those beautiful, colorful leaves that gracefully fall off their trees, also are a big source of potential damage. Autumn leaves whether we like it or not, clog gutters and downspouts. Now, when substantial rainfall occurs, gutters will then overflow and spill water down exterior walls, which will then penetrate siding and infiltrating wall cavities. Unfortunately, indoor water damage and mold growth can happen as a result of this. That being said, make sure those gutters get cleaned! If you’re not comfortable doing the task yourself, there are plenty of qualified professionals that are willing to take care of it for you. Keeping on top of them can help you avoid a costly and time consuming issue later down the road. 

However, if it does happen to slip your mind, SERVPRO of White Plains & New Rochelle is always here to help. Whether it’s water or mold, we’ve got your back! Our SERVPRO professionals will happily conduct a no-cost assessment of the damage. For more information on SERVPRO of White Plains and New Rochelle, please contact us at (914) 684-1560 or (800) 967-6663. 24 hours a day, 7 days a week, 365 days a year!

Let`s get soaking wet!

5/20/2020 (Permalink)

Memorial Day weekend is right around the corner. The large gatherings, cookouts, swimming pools opening, firework displays and other communal activities have been scaled back significantly for the health of our community and loved ones. The temperatures will be around 70 degrees as a high and there is rain coming on Saturday...BOOO! The rest of the extended weekend looks sunny to partly cloudy and pleasant.

Whether your celebration includes small fireworks, bonfires or swimming pools, safety is paramount. If you are using small fireworks, make sure there is a bucket of water or sand to extinguish them when done. Sparklers can reach 1200 degrees and can cause severe burns or the sparks coming off of it can cause eye damage. Make sure your children, friends or family are not running with them and put them into the bucket of water and sand when complete.

Having a swimming pool is a major responsibility, from keeping it clean to keeping the pH in a normal range. If you top off your pool with water keep an eye on the hose connections and the level of water. If you leave the water hose running for a couple days to top off the pool it can become disastrous if there is a leak that you are not aware of. Make sure the outside faucet the hose is attached to is not leaking, check the water pipe inside the house that is attached to the faucet outside and make sure there is no leaking. Also check the hose connection and the water line at least one to two times a day. Having a leak go undetected for a day or even a few hours can be disastrous and expensive. Trying to get a contractor over a holiday weekend can bestressful but here at SERVPRO of White Plains and New Rochelle we are available 24 hours a day and 7 days a week.

Have a safe and enjoyable holiday weekend. SERVPRO of White Plains and New Rochelle remembers and honors the military members who gave their lives in service to our country.

But...we don`t have a pool?

5/17/2020 (Permalink)

The garden and lawn is an important feature of our homes. The upkeep and maintenance can be time consuming. The need to fertilize, weed and water can take a whole day or two. One of the greatest inventions to keep our lawns and gardens maintained, especially newly planted ones, is home sprinkler systems. Basically just set the timer and it will do the job, so easy and practical. Unfortunately it adds another system that needs to be maintained, not as time consuming as maintaining lawns and gardens but the trade off is worth it. How can you tell if it needs maintenance or if there is an underground leak?

  • Recent spike in the water bill. A constant leak will drive your water bill up.
  • Visible wet spots in your yard. Once the ground is saturated there is nowhere but up for the water to go.
  • Discolored lawn and spots in the yard. Over-saturation of grass will eventually kill it.
  • Plants and lawn that look extremely dry and brittle. Uneven watering can also affect plants and areas of grass that are not receiving the water they need to thrive. The leak affects the pressure in the lines and the water will not spray as far as it needs to maintain your lawn and garden.
  • Water seepage into your basement. If there is a leaking pipe close to your home, eventually the water will find a path into the basement and create damage that can go unnoticed until there is significant damage.

There are several water damages every year that SERVPRO of White Plains and New Rochelle handles caused by faulty or leaking sprinkler systems. The water leaks have been found to come through window wells, seeping through foundations and even coming in under basement doors. A majority of these water damages had finished basements with carpet, carpet pad, drywall and furniture. A majority of these items that were damaged were ruined because they had been saturated for so long they either warped or became moldy and it needed to be discarded. The average water damage costs between $2,000 to $5,000. The average cost for lawn sprinkler maintenance is $50-$120 per service call. Maintenance is significantly cheaper than not maintaining your systems.

Check your lines

4/16/2020 (Permalink)

We have received a large amount of water damage jobs through the years that have been caused by faulty water feed lines and usually are not noticed until hardwood flooring is buckled or cupped, carpets are wet or someone begins to smell mildew and mold. This can be prevented with some simple solutions.

If your refrigerator has an ice-maker the feed line should be replaced with a copper one. We had a job where a contractor accidentally put a nail through a plastic feed line and the leak went undetected for a long time. The damage from that included the entire wood floor of a kitchen and the drywall in the refrigerator surround as well as the ceiling in the finished basement below. This particular job cost thousands of dollars to rectify. A simple copper line would have prevented the piercing.

Dishwasher feed lines are usually undetected and tucked into the bottom of cabinetry. Check to make sure there are no kinks in the line. We have had several jobs in the past few months where a dishwasher line has leaked and ruined the hardwood flooring in the kitchen and the cabinetry around it. This was also a couple thousand dollar job to rectify.

When you initially order appliances request that the water supply lines be switched to metal braided lines. If you move into a home that already has appliances take the time to inspect the lines for any wear, kinks or holes. You can replace all the lines with metal braided lines, the metal braided lines are more durable and will last longer than plastic lines. If you take a vacation, even a mini vacation, make sure the water supply lines are turned off. When you come home turn them on one at a time to make sure there is no leakage.

The cost of an average water damage is between $2,000 - $5,000 but the inconvenience of not being able to use your kitchen, bathroom, laundry and other facilities because of necessary repair work hurts even more. Take an hour or two once a month and inspect your appliance water feed lines, it will save you time and money in the future.

If you find your kitchen floors buckled , finished basement carpet soaked , or bathroom floors flooded , call us here at SERVPRO of White Plains and New Rochelle. We have the experience and training to get your home back to preloss condition from start to finish.

Spring has sprung but the lawn has sprung a leak

3/23/2020 (Permalink)

Spring started on the 19th of March but that would be hard to believe with the cold temps and snow falling today. The good news is by the end of the week temperatures will be close to 60 degrees and it will feel more spring like. With the spring-like temperatures yard work such as gardening and lawn care can be done to break up the monotony of being home.

Lawn maintenance is paramount to have a beautiful lawn and garden. Fertilizing the lawn and gardens will help provide nutrients that may be missing. Proper watering and irrigation combined are necessary to achieve lush gardens and lawns. One way to maintain proper watering is through an automatic sprinkler system. Sometimes those watering systems do not perform properly and we have had a few basement flood calls due to leaking or malfunctioning sprinkler systems. Here are some tips to keep your home dry and your lawn green.

  • Before shutting the sprinkler system down for the winter time, blow out the sprinkler lines with compressed air to prevent freezing of the lines.
  • In the spring before turning the sprinkler system on, contact a professional service. They have the equipment, knowledge and experience in case there is a leak.
  • During the start up in the spring have the professional check the connections and valves for leaks and sprinkler heads that may not be operating properly.
  • About 3 months after start up have a professional service come out and check your system again to check sprinkler head alignment and to do a check to make sure it is functioning properly.
  • If you do have water entering your basement and it appears that there is no known source, turn off your sprinkler system until the source of water intrusion can be found.

If you do have the unfortunate event of having a flooded basement , call us here at SERVPRO of White Plains and New Rochelle 24 hours a day, 7 days a week. Our technicians have experience and are trained to handle any and all water intrusion events.

Cold SNAP!

2/14/2020 (Permalink)

The weather has swung back to a cold snap here in White Plains and New Rochelle. Today's temperature will not rise above freezing. Overnight the temperature will drop to the low teens and Saturday`s temps will remain below freezing as well. Sunday we will rise above freezing for the first time since Thursday. The higher than normal temperatures have made us a little too comfortable and checking to make sure your vulnerable water pipes and faucets are protected from freezing is vital. Here are some quick tips to prevent a broken pipe in your home.

  1. Leave the water drip or a small trickle running from faucets that are connected to at risk water lines. This will keep them from completely freezing.
  1. Make sure your heat thermostat is staying at a regular temperature and not fluctuating. Nest thermostats have an eco setting for when no one is home. I have recently had one installed and during one of our cold spells this year I checked the temperature of my home while I was working. It was a good call, my Nest had an eco temp of 40 degrees Fahrenheit when I was not home. That is way too cold and my home was more vulnerable to a pipe break because of it. I have adjusted the eco temp to 60 degrees Fahrenheit since then and all is well.
  1. Open kitchen cabinets under the sink and in bathrooms to allow warm air to circulate around them. This will prevent freezing as well.
  1. If a room still feels chilly during a cold spell consider using a portable heater temporarily for that room to raise the temperature to a warmer temperature.

Stay warm for the next 2 days and if you do have any issues with pipes freezing and breaking remember SERVPRO of White Plains and New Rochelle is here 24 hours a day, 7 days a week and that includes weekends. Call us anytime.





Clean your rain gutters.

12/3/2019 (Permalink)

The snow storm predictions and dusting of snow we did receive this last round of weather is a gentle reminder that the temperatures will be moving to the much colder side within the next month or so. Now is a good time to make sure your rain gutters are free of leaves and debris. The small amount of snow we received will be melting and draining from rooftops and back to the ground . The water draining away needs a clear path free of obstruction and away from the foundations of the home.

An obstructed or blocked rain gutter can create issues to your home and its foundation. If there is a heavy rain storm and the rain gutters are blocked the gutter will overflow and drain along the side of the house into the ground and seep down to the foundation. Freezing temperatures would allow that water to freeze and possibly crack your foundation. There is also the chance that a clogged gutter will freeze and begin to work its way under the overhang of your roof subsequently damaging your roof and during the thawing out process there would be water leaking into your home from the ice dam thawing out. A great way to prevent this from occurring is to have your gutters cleaned on a regular basis. Have your gutters cleaned at least twice a year or if you have many trees around your home , you will need to clean them more often.

Cleaning rain gutters on your home can be an arduous task and if you are not comfortable on a ladder I would recommend having a professional come in a clean the rain gutters for you. According to HomeAdvisor.com the average cost of gutter cleaning is $156 . Single-story homes may cost between $70 and $200. Two-story homes range between $90 and $225 per job. Three or more stories may cost an additional $75 to $200 per service. The service can definitely get a little pricey but is necessary to reduce and prevent damage to your home.

SERVPRO of White Plains and New Rochelle is here 24 hours a day, 7 days a week, 365 days a year for all your water mitigation, fire and soot cleanup, mold remediation and rebuild needs . Call us anytime day or night.

Communities along the shore.

5/23/2019 (Permalink)

 SERVPRO of White Plains and New Rochelle serves communities along the Long Island Sound such as Rye, Mamaroneck, Port Chester, Larchmont, New Rochelle and Pelham. There is always a threat of flooding in these communities during spring times rainy season , thunderstorms during the summer and hurricane season from June 1st to November 30th

 Flood preparations are vital to help maintain your property and your lives. Before the flood strikes there should  preparations made.

  • Have a plan in place to be able to communicate with family and friends in case of a disaster.
  • Have an emergency kit that contains first aids supplies as well as enough non-perishable foods to sustain you and your family for at least a few days.
  • Be aware if your home is on a floodplain, educate yourself on the route to higher ground in case of flash flooding and know the roads near you that flood faster than the others and plan accordingly
  • Sign up for notifications from local weather stations as well  to be kept informed of weather changes and flood levels.
  • Prepare your home by sandbagging and creating a wall to protect your home as much as possible. Ensure your sump pump is operational and check your home insurance to ensure you have flood coverage. Flood coverage is not normally apart of a regular insurance policy and will need to be added on to cover your home effectively.
  • When notifications start for a flood warning immediately start to pack and make preparations to evacuate. Pack for your pets as well. Do not wait until the last minute.
  • Charge all of your electronics cell phones, and portables radios. Pack back up batteries for your devices as well. You can also get portable solar charging panels for your devices at local outdoor adventure stores.
  • Fill up the gas tank of your vehicles
  • Be ready to leave if you notice your home will definitely flood, do not wait to be told to evacuate. Have a plan in place that includes arrangements to stay somewhere until the waters recede and you are given the o.k. to return by local officials. If you have pets make sure you are able to bring them with you or make arrangements for boarding in a facility that is safe from the flood waters.

The clean up process from flooding can be extensive, time consuming and tiring. Here at SERVPRO of White Plains and New Rochelle we have years of experience dealing with flooding and natural disasters. Give us a call and we help get your home back to “Like it never even happened.”

Late spring and early summer backyard oasis time!

5/22/2019 (Permalink)

 The sun is out and the temperatures are rising, which makes us here at SERVPRO of White Plains and New Rochelle happy. We get to work outside during the work week and enjoy our  backyard patios during the weekend. The upkeep on our backyard spaces can be grueling and expensive at times but the end result is so worth it. An oasis to call our own to enjoy after work and during the weekends.

 During the process of keeping our outdoor spaces in decent shape we maintain the lawn by watering them with sprinklers or move ground to make spaces enjoyable and to our liking. In the process of maintaining or upgrading these spaces, we can leave our homes susceptible to water intrusion. Whether it is from sprinklers placed too close to the home, dirt that has been pulled away from the home to waterproof the foundation, or filling the pool these activities can create a water event in our home by over watering of the yard and the excess water finding its way into the basement, a fast moving thunderstorm drops excessive amounts of water and the foundation is not being protected by the dirt or the pool is overfilled and water runs back into the house. If you do have a water issue this late spring into the summer , we are here 24 hours a day, 7 days a week so you can continue to enjoy your outdoor space while we take care of your indoor space.

Water damage prevention tips

4/17/2019 (Permalink)

There are preventative measures you can take to reduce the likelihood of experiencing a water leak event in your White Plains, Harrison, Rye,Rye Brook, Purchase, Port Chester, New Rochelle, Mamaroneck, Larchmont or Pelham home.

The following are the five leading causes of water damage insurance claim and came up with solutions to help prevent them.

Plumbing Supply System Failure

The average cost was more than $5,000 after the deductible was paid.

Reducing the Damage

  • Some indicators are increased monthly water bill, banging pipes, rust stains, moisture in the walls or on floors, and signs of wet soil erosion near the foundation.
  • Reduce risk of frozen pipes by raising your thermostat to 60 degrees or higher in the winter, insulate pipes, or let faucets drip so that water isn't sitting still in the pipes.
  • Install a leak detection system, just in case.

Toilet Failure

The average cost was over $5,500 after the deductible was paid. 1/3 of these incidents were caused by overflowing or clogged toilets.

Reducing the Damage

  • Wait for the valve to completely refill the tank and bowl. If it looks like it may overflow, turn off the supply valve.
  • Inspect a toilets components twice a year.
  • Consider upgrading the supply line to a sturdier braided steel hose.

Water Heater Failure

Reducing the Damage

  • Check the life expectancy and warranty for the water heater and replace accordingly.
  • Make sure to maintain the heater. Flushing sediments and inspecting the heater's anode rod may lead to an increase in life expectancy of your heater.
  • Inspect valves and use ball valves instead of gate valves whenever possible.

Plumbing Drain System Failure

The average cost per incident is $4,000 after the deductible was paid.

Reducing the Damage

  • If the sewer system is connected to the city's sewer system or you are located downhill or below street level, contact a professional to install a backflow prevention assembly into the home's sewer system.
  • Plant trees away from lateral drain lines to prevent roots from damaging piping
  • Never pour grease down the drain.

Washing Machine Failure

Washing machine claims averaged more than $5,300 per incident after the deductible was paid.

Reducing the Damage

  • One burst inlet hose and your laundry room is flooded in a matter of minutes. Replace rubber hoses every three years and consider upgrading to sturdier braided steel hoses.
  • When leaving the house for an extended period of time, turn off the hot and cold water supply valve to reduce failure risks.
  • Don't try to cut corners by overloading the machine, and use it only while someone is at home.

If you do experience a water damage in your home, give us a call here at SERVPRO of White Plains and New Rochelle. Call us 24 hours a day (914)684-1560 or toll free at 800-967-6663.

Flooded Out

3/25/2019 (Permalink)

 What do you do when there is water pouring into your home or business either from your basement  flooding , a  burst pipe in your upstairs bathroom or another cause of water damage to your home or business . Here are some Do`s and Don`ts we give our customers before we arrive.

 DO:

  • Shut off the source of water if possible or contact a qualified professional to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off of damp floors.
  • Hang draperies with a coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

 DON`T:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books,newspapers,magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water,possibly causing electrical shock or damage to the vacuum cleaner.
  • Use tv`s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where the ceilings are sagging from retained water.

 If the water leaking into your home or business is dark water or from a known sewage source the Do`s and Don`ts are a different from non- contaminated water. Below is a list of what to do and what not to do.

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON`T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

These are some useful tips for home or business owners to use prior to us here at SERVPRO of White Plains arriving to handle the water intrusion professionally. Call us for your home or business water remediation needs. Our technicians and staff are certified and trained along with years of experience. We are available 24/7/365, 24 hours a day, 7 days a week, 365 days a year. Call us here at SERVPRO of White Plains at  914-684-1560 or

Loss of Heat Source during a Water Emergency

2/21/2019 (Permalink)

Through the frigid winter months, uninsulated and poorly placed water pipes become susceptible to freezing and breaking. There have been a few home or business owners these past few months who have come home or into work with water flooding into their respective spaces. They have called us here at SERVPRO of White Plains, after speaking to their plumbers, to come in and mitigate the water damage by removing affected materials such as drywall, ceilings, wood floors, cabinetry or any other material that was affected. When the removal of the affected materials was done we would then set up containment and drying equipment.

A few of these winter jobs have lost heat entirely and due to the frigid temperatures the home or business was put at risk of being damaged more. Fortunately here at SERVPRO of White Plains we are equipped with portable heaters called Firebirds to keep any home or business here in Westchester County and the surrounding area warm until the heating system lines are completely repaired and operational.  When using the portable heaters on site in your home or business, we are also able to using our drying equipment from air movers, dehumidifiers and wood floor drying mat systems. The Firebird portable heaters provide enough heat to allow us to continue drying out the structure with the other drying equipment. Your home or business will still be able to be cleaned up and dried out in a timely manner, with the use of the many tools we have here at SERVPRO of White Plains. “Like it never even happened."

Frozen pipes are a problem and how to prevent them

1/21/2019 (Permalink)

The recent cold artic snap can wreak havoc on your homes plumbing. The severe arctic dip in temperature in White Plains, New Rochelle, Rye and surrounding Westchester County puts your water pipes at risk. They can burst from freezing if they are not properly maintained.

The problem of frozen pipes

The reason pipe freezing is a problem is because water expands when frozen. The expanding water exerts a large amount of pressure on your pipes causing them to burst. Whether the pipes are metal or plastic the expansion of frozen water will affect them.

Pipes that are more likely to freeze are:

  • exposed to severe cold such as water sprinkler lines, swimming pool supply lines and outside hose bibs.
  • along exterior walls and have no insulation, even with a little insulation these pipes are still vulnerable to freezing.
  • supply lines located in unheated areas such as garages ,attics , crawl spaces , basements and kitchen cabinets.

Preventing your pipes from freezing

There are some steps you can take to prevent freezing during the warmer months of the year.

  • Drain water from the sprinkler system and winterize your swimming pool. Follow manufacturer`s and installers instructions on this process.
  • Check insulation in vulnerable unheated areas and add insulation if there is none. This will help maintain a higher temperature in those areas.
  • Disconnect ,drain and store outside hoses. After removing the outside hose leave the faucet open and close the interior water line supplying the outside connection.

In case a pipe breaks

With these precautions being taken a burst pipe can still occur if that happens here are some simple tips to limit the damage.

  • Make sure no electrical appliances are submerged or saturated before entering the affected area. If electronics or electrical outlets are submerged do not enter the affected area and call a certified electrician.
  • If you have safe access to the electric panel turn off the power to that area.
  • Find the main valve supplying that line and turn it off.
  • If safely accessible, inspect to see where the break occurred.
  • notify a reputable plumber 
  • Call us at SERVPRO of White Plains and New Rochelle to handle the water mitigation and drying.

Do you use a Contractor or SERVPRO?

7/19/2016 (Permalink)

Make sure you save time and money by calling SERVPRO if you have water damage!

Imagine you come home one evening and you walk into your living room covered with water and your ceiling has collapsed.

What do you do?

Who do you call?

Do you call your contractor or a Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

  • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
  • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7 and someone to monitor your job daily.
  • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.
  • When you call SERVPRO of White Plains/ New Rochelle you can expect a First Responder on site within two hours. We will assess the situation with you and run through al of our options. We will get rid of anything that could cause more damage to your home and salvage as much as we can to save you time and money.

    If you have a problem call: (914) 684-1560

    We operate in Portchester, Rye, Rye Brook, Harrison, Larchmont, Mamaroneck, New Rochelle, and White Plains. 

    Avoiding Water Damage

    6/24/2016 (Permalink)

    Make sure to use these prevention tips to save yourself money down the road.

    The following are the five leading causes of water damage insurance claim and came up with solutions to help prevent them.

    Plumbing Supply System Failure

    The average cost was more than $5,000 after the deductible was paid.

    Reducing the Damage

    • Some indicators are increased monthly water bill, banging pipes, rust stains, moisture in the walls or on floors, and signs of wet soil erosion near the foundation.
    • Reduce risk of frozen pipes by raising your thermostat to 60 degrees or higher in the winter, insulate pipes, or let faucets drip so that water isn't sitting still in the pipes.
    • Install a leak detection system, just in case.

    Toilet Failure

    The average cost was over $5,500 after the deductible was paid. 1/3 of these incidents were caused by overflowing or clogged toilets.

    Reducing the Damage

    • Wait for the valve to completely refill the tank and bowl. If it looks like it may overflow, turn off the supply valve.
    • Inspect a toilets components twice a year.
    • Consider upgrading the supply line to a sturdier braided steel hose.

    Water Heater Failure

    Reducing the Damage

    • Check the life expectancy and warranty for the water heater and replace accordingly.
    • Make sure to maintain the heater. Flushing sediments and inspecting the heater's anode rod may lead to an increase in life expectancy of your heater.
    • Inspect valves and use ball valves instead of gate valves whenever possible.

    Plumbing Drain System Failure

    The average cost per incident is $4,000 after the deductible was paid.

    Reducing the Damage

    • If the sewer system is connected to the city's sewer system or you are located downhill or below street level, contact a professional to install a backflow prevention assembly into the home's sewer system.
    • Plant trees away from lateral drain lines to prevent roots from damaging piping
    • Never pour grease down the drain.

    Washing Machine Failure

    Washing machine claims averaged more than $5,300 per incident after the deductible was paid.

    Reducing the Damage

    • One burst inlet hose and your laundry room is flooded in a matter of minutes. Replace rubber hoses every three years and consider upgrading to sturdier braided steel hoses.
    • When leaving the house for an extended period of time, turn off the hot and cold water supply valve to reduce failure risks.
    • Don't try to cut corners by overloading the machine, and use it only while someone is at home.

    What Would you do if your House Floods?

    6/6/2016 (Permalink)

    Floods can seem disastrous but with our help life will be back to normal in no time.

    Floods can be caused by a variety of things and you will want to implement these practices to ensure the safety of you and your home, as well as having the best outcome with your insurance.

    Avoid Risks

    If you had to evacuate, make sure it is safe before you return. Check for any warping, cracked foundations, or other structural damage before entering the home. You may also want to speak to your utility companies to be sure it is safe from things such as electric or gas.

    Health

    The water that is now in your home could be contaminated by sewage. It is recommended that you wear waist high waders or waterproof boots that come waist high. Also, dispose of any food that comes in contact with the water.

    Take Pictures

    Before doing anything to your home after a flood be sure to take photos or videos of your home to prove the damage to your insurance company.

    Contact your insurance provider

    Make sure you have your insurance company's phone number in case you experience a flood. Let your insurance representative know the extent of the damage to your home and of any repairs you wish to make. 

    Clean Up

    This is where SERVPRO steps in. We will help remove water from your house and afterwards mitigate mold so that there are no long lasting negative effect on you or your house.

    If you experience a flood in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, new Rochelle, or White Plains call us at:

    (914) 684-1560

    Faster to your Westchester County Water Damage Event

    5/16/2016 (Permalink)

    SERVPRO of White Plains provides 24 hour fire and water damage restoration service in Westchester County

    If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains call us immediately if you have water damage.

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of White Plains provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of White Plains arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – (914) 684-1560

    Water Damage Timeline

    Within Minutes

    Water quickly spreads throughout your property, saturating everything in its path.

    Water is absorbed into walls, floors, upholstery, and belongings.

    Furniture finishes may bleed, causing permanent staining on carpets.

    Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    Drywall begins to swell and break down.

    Metal surfaces begin to tarnish.

    Furniture begins to swell and crack.

    Dyes and inks from cloth and paper goods spread and stain.

    A musty odor appears.

    48 Hours to 1 Week:

    Mold and mildew may grow and spread.

    Doors, windows, and studs swell and warp.

    Metal begins to rust and corrode.

    Furniture warps and shows signs of mold.

    Paint begins to blister.

    Wood flooring swells and warps.

    Serious biohazard contamination is possible.

    More Than 1 Week:

    Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

    Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    About SERVPRO of White Plains

    SERVPRO of White Plains specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Westchester County 24 Hour Emergency Water Damage Service

    5/9/2016 (Permalink)

    SERVPRO of White Plains provides 24 hour fire and water damage restoration service in Westchester County

    If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains call us immediately if you have water damage.

    SERVPRO of White Plains is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help

    Call Today - (914)-684-1560

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of White Plains has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    Your name and contact information

    Your insurance information (if applicable)

    The street address of the water-damaged home or business

    When did the flooding or water damage occur?

    What caused the water damage (if known)?

    Is there electricity available (on-site)?

    About SERVPRO of White Plains

    SERVPRO of White Plains specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Mamaroneck Residents: We Specialize in Flooded Basement Cleanup and Restoration!

    2/18/2016 (Permalink)

    This Mamaroneck business called SERVPRO when their basement flooded.

    If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains call us immediately if you have water damage.

    A basement can flood at any time and for many reasons, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Scarsdale basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-Water tank failure
    • And many more

    If You Have Questions or Need Help, Please Call Us At  - (914) 684-1560

    This Mamaroneck, NY business had some flooding in their basement, as can be seen in the picture. They called SERVPRO of White Plains for remediation.

    We responded promptly and inspected the damage, then began the Water extraction process.  In less than four days we had the basement dry. We use advanced inspection and monitoring equipment to determine your business or home’s structure is actually dry. You can see the before and after photos here.

    If water damage isn't handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

    We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

    Basement Flooded? Call Us Today – We’re Here To Help - (914) 684-1560