Recent Water Damage Posts

Water damage prevention tips

4/17/2019 (Permalink)

There are preventative measures you can take to reduce the likelihood of experiencing a water leak event in your White Plains, Harrison, Rye,Rye Brook, Purchase, Port Chester, New Rochelle, Mamaroneck, Larchmont or Pelham home.

The following are the five leading causes of water damage insurance claim and came up with solutions to help prevent them.

Plumbing Supply System Failure

The average cost was more than $5,000 after the deductible was paid.

Reducing the Damage

  • Some indicators are increased monthly water bill, banging pipes, rust stains, moisture in the walls or on floors, and signs of wet soil erosion near the foundation.
  • Reduce risk of frozen pipes by raising your thermostat to 60 degrees or higher in the winter, insulate pipes, or let faucets drip so that water isn't sitting still in the pipes.
  • Install a leak detection system, just in case.

Toilet Failure

The average cost was over $5,500 after the deductible was paid. 1/3 of these incidents were caused by overflowing or clogged toilets.

Reducing the Damage

  • Wait for the valve to completely refill the tank and bowl. If it looks like it may overflow, turn off the supply valve.
  • Inspect a toilets components twice a year.
  • Consider upgrading the supply line to a sturdier braided steel hose.

Water Heater Failure

Reducing the Damage

  • Check the life expectancy and warranty for the water heater and replace accordingly.
  • Make sure to maintain the heater. Flushing sediments and inspecting the heater's anode rod may lead to an increase in life expectancy of your heater.
  • Inspect valves and use ball valves instead of gate valves whenever possible.

Plumbing Drain System Failure

The average cost per incident is $4,000 after the deductible was paid.

Reducing the Damage

  • If the sewer system is connected to the city's sewer system or you are located downhill or below street level, contact a professional to install a backflow prevention assembly into the home's sewer system.
  • Plant trees away from lateral drain lines to prevent roots from damaging piping
  • Never pour grease down the drain.

Washing Machine Failure

Washing machine claims averaged more than $5,300 per incident after the deductible was paid.

Reducing the Damage

  • One burst inlet hose and your laundry room is flooded in a matter of minutes. Replace rubber hoses every three years and consider upgrading to sturdier braided steel hoses.
  • When leaving the house for an extended period of time, turn off the hot and cold water supply valve to reduce failure risks.
  • Don't try to cut corners by overloading the machine, and use it only while someone is at home.

If you do experience a water damage in your home, give us a call here at SERVPRO of White Plains and New Rochelle. Call us 24 hours a day (914)684-1560 or toll free at 800-967-6663.

Flooded Out

3/25/2019 (Permalink)

 What do you do when there is water pouring into your home or business either from your basement  flooding , a  burst pipe in your upstairs bathroom or another cause of water damage to your home or business . Here are some Do`s and Don`ts we give our customers before we arrive.

 DO:

  • Shut off the source of water if possible or contact a qualified professional to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off of damp floors.
  • Hang draperies with a coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

 DON`T:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books,newspapers,magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water,possibly causing electrical shock or damage to the vacuum cleaner.
  • Use tv`s or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where the ceilings are sagging from retained water.

 If the water leaking into your home or business is dark water or from a known sewage source the Do`s and Don`ts are a different from non- contaminated water. Below is a list of what to do and what not to do.

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON`T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

These are some useful tips for home or business owners to use prior to us here at SERVPRO of White Plains arriving to handle the water intrusion professionally. Call us for your home or business water remediation needs. Our technicians and staff are certified and trained along with years of experience. We are available 24/7/365, 24 hours a day, 7 days a week, 365 days a year. Call us here at SERVPRO of White Plains at  914-684-1560 or

Loss of Heat Source during a Water Emergency

2/21/2019 (Permalink)

Through the frigid winter months, uninsulated and poorly placed water pipes become susceptible to freezing and breaking. There have been a few home or business owners these past few months who have come home or into work with water flooding into their respective spaces. They have called us here at SERVPRO of White Plains, after speaking to their plumbers, to come in and mitigate the water damage by removing affected materials such as drywall, ceilings, wood floors, cabinetry or any other material that was affected. When the removal of the affected materials was done we would then set up containment and drying equipment.

A few of these winter jobs have lost heat entirely and due to the frigid temperatures the home or business was put at risk of being damaged more. Fortunately here at SERVPRO of White Plains we are equipped with portable heaters called Firebirds to keep any home or business here in Westchester County and the surrounding area warm until the heating system lines are completely repaired and operational.  When using the portable heaters on site in your home or business, we are also able to using our drying equipment from air movers, dehumidifiers and wood floor drying mat systems. The Firebird portable heaters provide enough heat to allow us to continue drying out the structure with the other drying equipment. Your home or business will still be able to be cleaned up and dried out in a timely manner, with the use of the many tools we have here at SERVPRO of White Plains. “Like it never even happened."

Frozen pipes are a problem and how to prevent them

1/21/2019 (Permalink)

The recent cold artic snap can wreak havoc on your homes plumbing. The severe arctic dip in temperature in White Plains, New Rochelle, Rye and surrounding Westchester County puts your water pipes at risk. They can burst from freezing if they are not properly maintained.

The problem of frozen pipes

The reason pipe freezing is a problem is because water expands when frozen. The expanding water exerts a large amount of pressure on your pipes causing them to burst. Whether the pipes are metal or plastic the expansion of frozen water will affect them.

Pipes that are more likely to freeze are:

  • exposed to severe cold such as water sprinkler lines, swimming pool supply lines and outside hose bibs.
  • along exterior walls and have no insulation, even with a little insulation these pipes are still vulnerable to freezing.
  • supply lines located in unheated areas such as garages ,attics , crawl spaces , basements and kitchen cabinets.

Preventing your pipes from freezing

There are some steps you can take to prevent freezing during the warmer months of the year.

  • Drain water from the sprinkler system and winterize your swimming pool. Follow manufacturer`s and installers instructions on this process.
  • Check insulation in vulnerable unheated areas and add insulation if there is none. This will help maintain a higher temperature in those areas.
  • Disconnect ,drain and store outside hoses. After removing the outside hose leave the faucet open and close the interior water line supplying the outside connection.

In case a pipe breaks

With these precautions being taken a burst pipe can still occur if that happens here are some simple tips to limit the damage.

  • Make sure no electrical appliances are submerged or saturated before entering the affected area. If electronics or electrical outlets are submerged do not enter the affected area and call a certified electrician.
  • If you have safe access to the electric panel turn off the power to that area.
  • Find the main valve supplying that line and turn it off.
  • If safely accessible, inspect to see where the break occurred.
  • notify a reputable plumber 
  • Call us at SERVPRO of White Plains and New Rochelle to handle the water mitigation and drying.

Do you use a Contractor or SERVPRO?

7/19/2016 (Permalink)

Water Damage Do you use a Contractor or SERVPRO? Make sure you save time and money by calling SERVPRO if you have water damage!

Imagine you come home one evening and you walk into your living room covered with water and your ceiling has collapsed.

What do you do?

Who do you call?

Do you call your contractor or a Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

  • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
  • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7 and someone to monitor your job daily.
  • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.
  • When you call SERVPRO of White Plains/ New Rochelle you can expect a First Responder on site within two hours. We will assess the situation with you and run through al of our options. We will get rid of anything that could cause more damage to your home and salvage as much as we can to save you time and money.

    If you have a problem call: (914) 684-1560

    We operate in Portchester, Rye, Rye Brook, Harrison, Larchmont, Mamaroneck, New Rochelle, and White Plains. 

    Avoiding Water Damage

    6/24/2016 (Permalink)

    Water Damage Avoiding Water Damage Make sure to use these prevention tips to save yourself money down the road.

    The following are the five leading causes of water damage insurance claim and came up with solutions to help prevent them.

    Plumbing Supply System Failure

    The average cost was more than $5,000 after the deductible was paid.

    Reducing the Damage

    • Some indicators are increased monthly water bill, banging pipes, rust stains, moisture in the walls or on floors, and signs of wet soil erosion near the foundation.
    • Reduce risk of frozen pipes by raising your thermostat to 60 degrees or higher in the winter, insulate pipes, or let faucets drip so that water isn't sitting still in the pipes.
    • Install a leak detection system, just in case.

    Toilet Failure

    The average cost was over $5,500 after the deductible was paid. 1/3 of these incidents were caused by overflowing or clogged toilets.

    Reducing the Damage

    • Wait for the valve to completely refill the tank and bowl. If it looks like it may overflow, turn off the supply valve.
    • Inspect a toilets components twice a year.
    • Consider upgrading the supply line to a sturdier braided steel hose.

    Water Heater Failure

    Reducing the Damage

    • Check the life expectancy and warranty for the water heater and replace accordingly.
    • Make sure to maintain the heater. Flushing sediments and inspecting the heater's anode rod may lead to an increase in life expectancy of your heater.
    • Inspect valves and use ball valves instead of gate valves whenever possible.

    Plumbing Drain System Failure

    The average cost per incident is $4,000 after the deductible was paid.

    Reducing the Damage

    • If the sewer system is connected to the city's sewer system or you are located downhill or below street level, contact a professional to install a backflow prevention assembly into the home's sewer system.
    • Plant trees away from lateral drain lines to prevent roots from damaging piping
    • Never pour grease down the drain.

    Washing Machine Failure

    Washing machine claims averaged more than $5,300 per incident after the deductible was paid.

    Reducing the Damage

    • One burst inlet hose and your laundry room is flooded in a matter of minutes. Replace rubber hoses every three years and consider upgrading to sturdier braided steel hoses.
    • When leaving the house for an extended period of time, turn off the hot and cold water supply valve to reduce failure risks.
    • Don't try to cut corners by overloading the machine, and use it only while someone is at home.

    What Would you do if your House Floods?

    6/6/2016 (Permalink)

    Water Damage What Would you do if your House Floods? Floods can seem disastrous but with our help life will be back to normal in no time.

    Floods can be caused by a variety of things and you will want to implement these practices to ensure the safety of you and your home, as well as having the best outcome with your insurance.

    Avoid Risks

    If you had to evacuate, make sure it is safe before you return. Check for any warping, cracked foundations, or other structural damage before entering the home. You may also want to speak to your utility companies to be sure it is safe from things such as electric or gas.

    Health

    The water that is now in your home could be contaminated by sewage. It is recommended that you wear waist high waders or waterproof boots that come waist high. Also, dispose of any food that comes in contact with the water.

    Take Pictures

    Before doing anything to your home after a flood be sure to take photos or videos of your home to prove the damage to your insurance company.

    Contact your insurance provider

    Make sure you have your insurance company's phone number in case you experience a flood. Let your insurance representative know the extent of the damage to your home and of any repairs you wish to make. 

    Clean Up

    This is where SERVPRO steps in. We will help remove water from your house and afterwards mitigate mold so that there are no long lasting negative effect on you or your house.

    If you experience a flood in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, new Rochelle, or White Plains call us at:

    (914) 684-1560

    Faster to your Westchester County Water Damage Event

    5/16/2016 (Permalink)

    Water Damage Faster to your Westchester County Water Damage Event SERVPRO of White Plains provides 24 hour fire and water damage restoration service in Westchester County

    If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains call us immediately if you have water damage.

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of White Plains provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of White Plains arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – (914) 684-1560

    Water Damage Timeline

    Within Minutes

    Water quickly spreads throughout your property, saturating everything in its path.

    Water is absorbed into walls, floors, upholstery, and belongings.

    Furniture finishes may bleed, causing permanent staining on carpets.

    Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    Drywall begins to swell and break down.

    Metal surfaces begin to tarnish.

    Furniture begins to swell and crack.

    Dyes and inks from cloth and paper goods spread and stain.

    A musty odor appears.

    48 Hours to 1 Week:

    Mold and mildew may grow and spread.

    Doors, windows, and studs swell and warp.

    Metal begins to rust and corrode.

    Furniture warps and shows signs of mold.

    Paint begins to blister.

    Wood flooring swells and warps.

    Serious biohazard contamination is possible.

    More Than 1 Week:

    Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

    Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    About SERVPRO of White Plains

    SERVPRO of White Plains specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Westchester County 24 Hour Emergency Water Damage Service

    5/9/2016 (Permalink)

    Water Damage Westchester County 24 Hour Emergency Water Damage Service SERVPRO of White Plains provides 24 hour fire and water damage restoration service in Westchester County

    If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains call us immediately if you have water damage.

    SERVPRO of White Plains is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help

    Call Today - (914)-684-1560

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of White Plains has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    Your name and contact information

    Your insurance information (if applicable)

    The street address of the water-damaged home or business

    When did the flooding or water damage occur?

    What caused the water damage (if known)?

    Is there electricity available (on-site)?

    About SERVPRO of White Plains

    SERVPRO of White Plains specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Mamaroneck Residents: We Specialize in Flooded Basement Cleanup and Restoration!

    2/18/2016 (Permalink)

    Water Damage Mamaroneck Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Mamaroneck business called SERVPRO when their basement flooded.

    If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains call us immediately if you have water damage.

    A basement can flood at any time and for many reasons, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Scarsdale basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-Water tank failure
    • And many more

    If You Have Questions or Need Help, Please Call Us At  - (914) 684-1560

    This Mamaroneck, NY business had some flooding in their basement, as can be seen in the picture. They called SERVPRO of White Plains for remediation.

    We responded promptly and inspected the damage, then began the Water extraction process.  In less than four days we had the basement dry. We use advanced inspection and monitoring equipment to determine your business or home’s structure is actually dry. You can see the before and after photos here.

    If water damage isn't handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

    We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

    Basement Flooded? Call Us Today – We’re Here To Help - (914) 684-1560