Recent Mold Remediation Posts

The Mold Removal Process

5/16/2022 (Permalink)

We here at SERVPRO of White Plains get a lot of calls from people saying they have black mold.  Often they are in a panic and want us to come out right away to get rid of the mold.   While we  are a licensed mold remediation company there are New York State Guidelines we have to follow.

  For mold over 10 square feet, a licensed mold assessor is required for mold testing.   The assessor will come out to your home and do sample testing.  Air samples, swabs on walls, ceilings, etc.    Once the test results are back from the lab, the assessor with write up a report.   That report will be the remediation protocol that we are required by the State of New York to follow.  The mold report and the estimate we give based on this protocol is what we submit to the homeowner and or insurance company if applicable.  The report will also tell the homeowner what spore of mold they have found.  Many times it is not the dreaded Black Mold, but just mold that is black in color.   

After Hurricane Ida came and smacked this area back in September 2021, so many people had never before seen amounts of water in basements.   While the water has been pumped out and drywall often replaced, we are still getting calls from people finding mold in their basements.   Often the calls start with, we had water in our basement during Ida, and now we are seeing mold.   We have been to so man of these jobs and have really given people piece of mind when we explain the whole process and get out there and get the mold remediated.   

Don't hesitate to contact SERVPRO of White Plains, not only for water and fire, but we are trained, and New York State Certified in Mold Remediation and abatement work. 

What is that smell?

2/19/2019 (Permalink)

A bathroom towel that has not been hung properly to dry, the load of wash that has not been moved to the dryer fast enough, the tiled walls of a shower that has some missing caulk around its base and starts to hold moisture and form black spots. The damp and mildew smell that invades our senses alerts us to the fact that something has not been dried properly, that something has been wet for too long and the result is that odor or black spots on the shower surround base. How do you deal with these issues on a regular basis? What do you do when that smell is more extensive or there is a much larger area of black spots forming elsewhere in your home?

Dealing with the everyday smells of clothing that has sat too long in the washer or a towel not hung properly after showering or even the black spots forming around the base of the shower surround can be annoying but they are manageable. A simple rewash of the affected clothes in the washer and timely placement into the dryer can prevent clothes from smelling. Hanging bath towels unfolded and completely open on a towel rack in an area with good air circulation to ensure quick and even drying will help prevent any odors from forming. Cleaning the shower surround and tub on a regular basis with a cleaning product containing bleach will help ensure back spots will not form or a resealing of the surround base with caulk would work too. Sometimes that smell is more extensive and there are areas in your home that are showing a larger area of mold growth. These simple everyday ways of handling it will not be effective. If there been a recent incident of a large water loss in your home, or a slow leak over time that you have been unaware of, or a basement that has a high level of humidity, these can be causes contributing to the smell or growth of mold that you see in your home. When this is happening it is time to call the mold remediation specialists at SERVPRO. Our staff is trained and certified in handling the removal of mold and affected materials. SERVPRO of White Plains has been handling water mitigation, mold remediation as well as other services since 1996. We will come to your home and get a free estimate together for your and figure out a plan of action to remediate the mold. We have the skilled and trained staff as well as proper equipment to ensure the mold is remediated “Like it never even happened."

Will Home Owners Insurance Cover Mold Remediation?

6/10/2016 (Permalink)

Let us fix your mold problem!

Insurance companies will not always cover all mold damages which is why it is a good idea to contact your provider. Whether mold is covered under your insurer is something that varies from policy to policy. Occasionally it will specifically state whether they do or don't cover removal of mold. Others will only pay for removal but not testing despite the fact that tests may be necessary to discover if there is mold in the first place. In many cases they will only cover part of the removal process or you can pay extra to add mold to your policy.

Does the Cause Affect the Coverage?

Yes, in many cases the coverage will depend on the cause of the mold. If the mold is caused by something covered by your policy such as a pipe burst, which is covered by insurance, they are more likely to cover removal than if it is caused by neglect of home maintenance.

Water Damage From Flooding

After a flood, it is very common for mold to appear. If your insurance does not cover flooding then there is a good chance that the mold wont be covered either. If you live in a flood prone location it may be a good idea to purchase flood insurance and check if that would cover mold due to a flood as well.

Roof Leaks

Generally, roof leaks are not covered in insurance policies, therefore you will most likely get no coverage for mold as a result. If the roof leak, however, is caused by a falling tree which causes a leak, there is a good chance you will be covered.

Broken Pipes

Homeowners insurance does not typically cover leaky pipes, but often will cover a burst pipe. Again, if they cover the cause it is more likely that they would cover the mold as a result.

Water Damage Following a Fire

Homeowners insurance almost always covers fires. The thing that many people neglect to think about is the water used to put out that fire. This can lead to mold damages which most likely will be covered.


Here at SERVPRO, we have trained crew members to help efficiently and completely remove the mold from your house and help work with you to solve the cause of your problems. 

If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains and have mold problems, call us at:

(914) 684-1560

Does Your Westchester County Home Have A Mold Problem?

5/12/2016 (Permalink)

In Westchester County, mold can spread through a home in as little as 48 hours.

If you live in Portchester, Rye, Ryebrook, Harrison, Larchmont, Mamaroneck, New Rochelle, or White Plains call us immediately if you have mold damage.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (914) 684-1560