Recent Community Posts

Your Pets and Fire Safety

1/16/2019 (Permalink)

Prevent Your Pets from Starting Fires

The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets.

The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

  • Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
  • Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.
  • Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
  • Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.
Help Firefighters Help Your Pets
  • Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
  • Affix a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.

A Letter from a Happy Client

7/25/2016 (Permalink)

Community A Letter from a Happy Client Thanks to Natalie for this wonderful letter. We are glad she had such a great experience.

This is a letter of recommendation for SERVPRO of White Plains & New Rochelle, who we employed to mitigate mold  at our Townhouse located in Pelham, NY. 

In the past, I had owned several properties and have dealt with multiple contractors which in fact did bring me a lot of grief. Lack of timely completion, lack of control over subcontractors and a lack of general all around ownership of the job was something I had come to expect as the norm. 

In December 2015, we had a major flood in our Townhouse from a broken pipe in a bathroom located on a third floor. It took us over 6 months to negotiate overall damage price with the Insurance provider due to damage quote estimate difference, among other difficulties. 

After many months of detailed research, we were lucky to find  ServePro of White Plains & New Rochelle who did a great deal to change our views when it comes to working with a Mitigation company.

Antoinette from ServePro worked diligently to remove the multiple loose ends and questions that caused confusion, cost overruns and delays with the Insurance provider. She is extremely knowledgeable, very professional, has excellent communication skills and keeps everyone informed of all aspects of the project.

The SERVPRO Team utilized excellent project management skills to problem solve any issue that arose during the project. They were very detail oriented, focused on keeping the project on schedule and on budget. I find them to be very honest and straightforward on all issues.  They are efficient, work hard to keep the project in-line and are excellent in communication. This was a great experience for us to work with such a professional group of contractors!

I would highly recommend Serve Pro of White Plains & New Rochelle to anyone who wishes to undergo a mitigation project with as little anguish as possible.