The owner of this apartment gave us a call after a recent heavy rainstorm that had torrential downpours happening intermittently flooded out their rental unit. Upon the initial visit we were able to determine that the drains at the bottom of the steps were clogged with debris and the homeowner also stated he did not hear the sump pump turn on .
We advised the homeowner to contact the professionals to look at the sump pump and we began our clean up process. Unfortunately the renter did not have insurance on their personal belongings and a majority of their personal belongings were heavily damaged and needed to be discarded.