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Fire & Water - Cleanup & Restoration

Being Prepared for Hurricane Season Part 3

6/6/2022 (Permalink)

Here we are at Part 3.   OK, you and your home were all prepared. Your cell phones were charged, your back up chargers for your tablets and phones were all set. Your flashlights on the kitchen counter were ready to shine the light Your important papers were safely tucked away in waterproof bags and you had plenty of water and non perishable foods. You had SERVPRO of White Plains information in your phone and on your fridge.

You look around at your home and cannot believe how much water there is in your basement, in your kitchen, in your garage. You have a pot under the leak in your skylight and another under the hole in the roof in the living room. You glance out the window still surprised to sees how many branches there are. You spot the big twisted branch that landed on the new fence you just had put in last October. You look at the kid's swing set a flash of memories goes through your head. A big sigh escapes from you and you ask yourself what now?

You will call your insurance company, or if you can get online file your claim there. Then call SERVPRO of White Plains. We will take your basic information over the phone and set up a time to have someone come out to evaluate your damages. We will take pictures and detailed notes. We will get your insurance information and claim number from you. We will speak to your insurance company and create an estimate to send to them.

We will as soon as possible begin to get rid of the water and begin the mitigation. We will take daily photos for the insurance company and document our daily work. We may receive a request by the insurance company to pack your belongings up and bring them to our warehouse to safely store them while the mitigation/demolition is taking place. Sound overwhelming? Don't worry, we are experts at this. We even offer reconstruction services, which we follow the same procedures with photos, documentation and communicating with your insurance company. Once it is all complete, we move your belongings back into your newly repaired home. We are confident you will look around and think I cannot believe this is the same house. The hole in the roof is repaired, the debris in the yard is gone, the fence is back standing straight and the broken section replaced. Your walls are freshly painted and your belongings and memories are back where they belong. Mission Accomplished as it is our goal to make it "Like it never even happened."

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